Sign up for a 6 months Virtual office

Sign up for a 6 months Virtual office



Thank you for your interest in our service. By agreeing to these Terms and Conditions and signing up as a Client, you agree to be legally bound by them, including those incorporated by reference. Please read these terms carefully. If you do not accept the Terms and Conditions stated here without modification, you may not use the services.

Time Square Management Ltd may revise these Terms and Conditions by updating this page at any time. You should visit this page periodically to review them because they are binding on you. In these Terms and Conditions, “Time Square Management Ltd”, and all services related to it, including text, images, photographs, user interface, data, style and other content included in it from time-to-time (including, without limitation, the selection, arrangement and coordination of such content) are referred to as the “Website” or “Service”. In these Terms and Conditions, any mention of “we” or “us” refers to Time Square ManagementLtd.

1. Information About Us

1. Company Information: Time Square Management Ltd (Registered in England – Company Number 12802222) Address: Nile Business Centre Room 15, 60 Nelson Street, Whitechapel, England, E1 2DE. Our Website:

2. The Agreement

2.1 You confirm that you have written authority to bind any business or company on whose behalf you act to use our service.
2.2 This agreement and our Privacy Policy constitutes the entire agreement between us and supersedes any previous agreement both written and spoken.

3. Our Service
3.1 Registered Office Address

Our address (when ordered and paid for) maybe used as your company’s official address (Registered Office Address) with Companies House. Mail received (Official Mail) addressed to the company will be forwarded by scanned email to you and is included in the charges. Official Mail includes (and limited to) mail from Companies House, HM Revenue & Customs, HM Courts &Tribunals Service, and the Intellectual Property Service.

3.2 Director Service Address

Our address (when ordered and paid for) may be used as the director service address for the directors of a Ltd company when a registered office address is also ordered. Official Mail received that is addressed to the directors will be forwarded free of charge.

3.3 Virtual Business Address

Our address may be used as a virtual business address when ordered and paid for by your company. Our address can be used on your website and stationery as your business
correspondent address for the sole purpose of receiving and forwarding mail.

When only Official Mail is included in your service (Registered Office package) and business mail is received, we will request for you to add an additional service of Virtual Business Address or we will return the mail after 7 days. Regardless of whether you choose scan and email or not, magazines will be automatically forwarded. We do not send parcels or letters via post. If you wish to receive a parcel you would have to come into Nile Business Centre which is located at 60 Nelson Street, London E12DW. If payment has not been received, mail will not be forwarded

3.7 Parcels

Parcels are accepted within our business mail service at Nile Business Centre 60 Nelson Street, London E1 2DW. A maximum of 1 parcel per day is accepted with the maximum weight of 3kg and size of a shoebox. All parcels must be addressed to the business name. No regular returns accepted. You can arrange a courier to drop off or pick up your parcel. If parcels are not collected within 2 weeks, they will be disposed of via a confidential waste service.

4. How Our Address May Be Used

4.1 Registered Office Address (when ordered)
4.2 Director Service Address (when ordered)
4.3 Virtual Business Address (when ordered)

5. How Our Address May Not Be Used
5.1 Immoral or Illegal Use

Our address may NOT be used for any immoral or illegal purposes. If we suspect this, your account will be suspended pending further investigation or terminated.

5.2 Personal Mail

Our address may NOT be used for any personal mail.
5.3 Vehicle Registration

Our address may NOT be used to register a vehicle or driving license with DVLA. All mail from DVLA will be returned to sender without notification.

5.4 Vehicle Penalties

Our address may NOT be used for receiving penalties or fines relating to vehicles, including but not limited to parking charge notices. speeding fines and penalty charge notices.

5.5 Physical Address

You may NOT imply that you have a physical presence at our address. We reserve the right to advise any visitors to our office(s) that you have a virtual business address only.

5.6 Business Categories

We reserve the right to disallow categories of business as we see fit.

5.7 Google

‘Google My Business’ does not allow the addresses of mail receiving agencies to be used as a business address. Our addresses may NOT be used as your ‘Google My Business’ address.

6. Fee, Payments, Refunds, Postal Deposit & Renewals

6.1 Fees

Fees are payable in advance annually or monthly (where applicable and as indicated on your order).

6.2 Payments

Payments can be made by debit or credit card using our online payment service or by BACS (BACS payments must be in GBP only).

6.3 Refunds

Refunds when applicable will be sent within 30 days. No refunds for any reason will be considered for any paid periods unless requested within 14 days from date of order. Refunds will all be subject to a £10.00 or 10% fee – whichever is greater.

6.4 Renewals

A renewal notice will be sent out via email 30 days (7 days on monthly packages) prior to the date of renewal. If we do not receive confirmation of your intention to renew by the renewal date the service will stop without further notice. Mail will be returned to sender after 7 days and calls will not be answered.
You agree to take full responsibility to renew your service with us.

Time Square Management Ltd. reserves the right to refuse a renewal of any service for any reason.

7. Proof of ID & Address

7.1 To comply with Anti-Money Laundering (AML) regulations and ‘Know Your Customer’ (KYC) requirements we need to obtain proof of identification and proof of residential address documents for all clients who use our address.

7.2 Proof of ID

Only the following constitute as acceptable proof of IDs: Passport, Driving license (photocard only, no paper UK driving licenses can be accepted), National identity card, HM Forces identity card, Student Card (must be current), Employment identification card, Disabled drivers blue pass.

7.3 Proof of Address

We require proof of residential address which must be dated within the last 3 months. The following documents are accepted: telephone bill, mobile bill, utility bill, mortgage statement, council tax bill, bank statement or credit card statement. If a client’s address has changed, it is the client’s responsibility to update their account with their new proof of address.

7.4 Proof of ID and Address must be received within 7 days from date of order. Failure to do so will cause your account to be suspended. We will send you a final email asking you to upload your ID and proof of address. If this is not received within 7 days, mail will be returned to sender and phone calls unanswered until proof of ID and address has been received and accepted. Proof of ID must be sent to and the subject line should include your registered business name.

8. Cancellation of Service
8.1 Cancellation by you

If you are not completely satisfied with our services for any reason, you can cancel this agreement in writing within 14 days from the date of order if our address has not been used for any reason. If you do not cancel within 14 days, the service will continue to operate until such time the service

8.2 Cancellation by us

We reserve the right to cancel the service for any reason, including but not limited to: Nonpayment, Suspected use of our address for Immoral or Illegal activity, Use of our address to
register a vehicle with DVLA, using our address for personal mail, or anything we consider is a misuse of our service.

8.3 Bailiffs and Debt Collectors

We reserve the right to cancel the service you have with us if a bailiff or debt collector visits our premises. We further reserve the right to pass on your details to a bailiff or debt collector should this occur.

9. Compensation, Indemnity & Limitations of Liability
9.1 Compensation

Due to the type of services we provide, any compensation claim shall be limited in total to 1 month’s service fee. We cannot accept any compensation claim that is the result of consequential loss to your business.

9.2 Indemnity

By accepting these terms, you fully agree to indemnify us from any such claim. You also fully agree to indemnify us from any claim arising from whatever reason, from a third party, and that any such claims will be handled solely and completely between yourself and the third party. If the third party fails to deliver on a service, we will not be liable, nor applicable to any form of refunds or compensation claims related to the service.

9.3 Limitations of Liability

We will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for, any loss of profits, sales, business, or revenue, loss or corruption of data, information or software, loss of business opportunity, loss of anticipated saving, loss of goodwill or any indirect or consequential loss.

10. Communication & Contact Information
10.1 Communication

When we refer to “in Writing”, this includes e-mail.

10.2 Contact Information

It is your responsibility to update all contact information using your admin control panel. Failure to keep all contact information (including mailing address, email address and telephone number) up to date can result in the suspension of your service.

11. Other Terms

11.1 We may transfer our rights and obligations under a Contract to another organization, but this will not affect your rights or our obligations under these Terms and Conditions.

11.2 Transfer of your rights or your obligations under these Terms and Conditions to another person can only occur if we agree in writing.

11.3 A Contract is between you and us. No other person shall have any rights to enforce any of its terms under the Contracts (Rights of Third Parties Act) 1999.

11.4 Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining
paragraphs will remain in full force and effect.

11.5 If we fail to insist that you perform any of your obligations under these Terms and Conditions, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

11.6 We shall use all reasonable endeavors to treat your confidential information as confidential.

11.7 Nothing in these Terms and Conditions shall be deemed to establish any partnership or agency relationship between the parties.

11.8 The headings of these Terms and Conditions shall not affect interpretation.

11.9 Any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

11.10 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).

11.12 Notice of Disclosure

All mail items received, and business information acquired is treated as commercially confidential and will not be disclosed to anyone outside our company or partner companies we use in the provision of your service. We however reserve the right to provide information to the police or other investigative bodies where it is our belief that our services are being or have been used for criminal or fraudulent purposes.

11.13 All content on all websites owned by Time Square Management Ltd is copyrighted and remains the property of Time Square Management Ltd. No part of any of our websites, including images, text, source code, logos or other trademarked material may be reproduced without written permission. Reproduction of any content taken from any of our websites shall be punishable under UK copyright law.

You should print a copy of these Terms and Conditions or save them to your computer for future reference.

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